Pro-Active Vs. Re-Active Planning (A discussion you should be having with your IT support).

March 2, 2015

Maintaining your computer network and computers is often overlooked when everything is running smoothly.  Just as in owning a car, we might put off maintenance because everything is running just fine, we all do it. I am guilty of this myself, I tend to turn the music up a little bit louder when I hear a new squeak or noise while driving because I don’t want to take the time to find out what is wrong and or find out it is costly. 

 

The same is true for your computers and networks.  Maintenance cost pales in comparison to emergency support or downed networks. 

 

Addressing issues before they happen (Pro-Active Planning).  Maintaining your network is not as daunting as you may think but it does require active participation.  I am often called out to a network after an event has occurred that has caused the network to go down.  Some of these issues could have been avoided by following maintenance procedures.

 

Here are few things that I encourage you to ask yourself, or office administrator (if they are in charge of the network) or your computer tech.  (IT Techs are often overloaded with work and responding to repairs at all hours of the day and night and sometimes they don’t have the time to prompt you for maintenance.)  So, to help your IT person out, address the following:

 

  • Am I backing up all the data that I need to be backing up in the event of a disaster?

    Have you verified your backup lately; either by looking at the log files or better yet, going into the backup device and verifying that your data has been backed up?

  • Have your computers been updated to the latest Windows updates?  Adobe Flash, Sun Java? (Click Here For Information About Updates)

  • Have you and or your employees discussed good email etiquette in helping to eliminate viruses or security breaches? (Click Here For Information About Email Practices)

  • Is Your Anti-Virus software up to date?

  • Do your computers seem to be running normal?  Are your computers running slowly or are they making a lot of noise (Fan or hard drive failure)?

  • Are your computers clean (Ie: A lot of dust or debris on them)?

  • Is your network secure?  There are a myriad of security practices that you can apply, varying from simple to very complex.  These principles should be discussed with your IT person to determine what you are comfortable with.  The more complex, the more money, etc.  Having a balanced approach to security and knowing what you can live with or without is crucial in today’s internet connected networks. 

 

Hopefully these tips will help you and your IT support person keep your networking running properly.  Please feel free to share this with others.

 

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